The company Serengeti d.o.o. from Zagreb, Zadarska 80, Croatia is the controller.
1. DATA WE COLLECT
Any submission of data, including personal data (for example, downloading some content from our web site or social media ads (LinkedIn, Facebook, Instagram, Google Ads) or contacting us through the contact form), means that you gave us explicit consent to the processing of personal data.
There are three general categories of data we collect.
1.1 Data you give us
Data required to purchase Serengeti's products and services
We search and collect the following personal data in the instances in which you use our site to purchase Serengeti's products and services. This data is necessary for the proper of the obligations from the license contract between you as the user and Serengeti, and enables us to fulfil our legal obligations. We do not share this data with third parties apart for exceptional cases and only with your express consent. If you do not provide us with the necessary data, we may not be able to provide you with all the required services.
The data you provided
You can also provide us with some additional personal data in the process of purchasing our products and services. This additional data is processed based on your explicit consent as stated in the previous point.
The General Data Protection Regulation has special rules for the processing of "special categories of personal data", which include particularly sensitive categories of personal data such as: religious beliefs, political opinions, racial or ethnic origin, physical or mental health, sexual orientation and the like. Serengeti does not collect such data. If we would require such data, we would need your explicit consent.
1.2 Data we collect automatically during your usage of the fiyu.app website
When you use the FIYU website, we automatically collect some data, including personal data, about the services you use, and the manner in which you use them. This data is required for the proper execution of relations between you and Serengeti, in order for us to comply with our legal obligations and bearing in mind our legitimate interest in providing and improving our services.
Information on the manner of use of the FIYU website
We collect information on your interactions through FIYU, such as pages or the content that you browse, your print searches, and other actions on the FIYU website.
Data and device data log
We automatically collect data and device data logs when you access and use the FIYU website. This data includes, among other things, details of how you used the FIYU website (for example, if you clicked on third-party access links), the IP address, dates and access times, hardware and software information, device data, device event data, unique identifiers and cookie data.
Cookies and similar technologies
1.3 Data we collect from third parties
FIYU may collect data, including your personal data provided by others, during your usage of the FIYU website or obtain data from other sources and combine them with the data we collect through the FIYU website. We do not control or supervise, and we are not liable for the way in which third parties who provide your data process said data, and any request for disclosure of such personal data should be addressed to third parties.
If you connect or sign up for a third-party service via our website (e.g. Linkedin), a third party may send us data such as registration and profile information and services, as well as your personal data.
In the scope of the applicable legislation, we may receive your additional data, such as demographics or data required to detect fraud, from third-party service providers and/or partners, and combine them with our data we have of you.
2. HOW WE USE THE DATA WE COLLECT
We use, store and process data, including personal data, for the purpose of understanding, improving and developing our services, measuring and improving advertising and marketing, creating and maintaining a more reliable and secure environment, fulfilling our legal obligations, and for the purposes of applying for employment ads and establishing contact.
Once again, any submission of data, including personal data, means that you gave us explicit consent to the processing of personal data, and FIYU has the right to retain and use that information to periodically inform you about our products and services until you unsubscribe yourself.
2.1 Provision of services, improvement and development of FIYU
We allow you access and use of FIYU website;
We act, protect, improve, and optimize your user experience, for example by conducting analyses and research;
We send you service messages, updates, and security alerts
We process this data with respect to our legitimate interest in the functioning and improving our website, as well as when it is necessary for the proper implementation of our relationship with you.
2.2 Creating and maintaining a reliable and more secure environment
Detecting and preventing fraud, spam, abuse, security incidents and other malicious activities;
We carry out security investigations and risk assessments;
We carry out verification of data or identification data;
We comply with our legal obligations;
In connection with the above-mentioned activities, we may conduct profiling based on your interactions with our website and other content you provide to FIYU and based on data received from third parties.
We process this information with respect to our legitimate interest in protecting our society, in order to measure the adequate proper implementation of our obligations towards you, in accordance with applicable legislation.
2.3 Providing, adapting, conducting metrics and improving advertising and marketing
We send you promotional messages, ads, and other information that may be of interest to you based on your preferences (including information about FIYU or partner campaigns and services) and social network ads through social networking platforms such as Facebook or Google
We adapt, perform metrics and improve our advertising;
We manage recommendations, surveys, or other promotional activities or events sponsored or administered by FIYU, its partners or third parties
We conduct profiling of your features and preferences (based on information you've provided, your interaction with our website, third-party information, and your search history, in order to send you messages, ads, and other relevant information that we feel might be of interest to you;
We process the collected data for the purposes stated in this section, given our legitimate interest in conducting marketing activities, in order to offer you products or services that might be part of your interests.
We may use your information to contact you about various matters, such as:
checking up on services or activities for which you have applied;
replying to you when you contacted us or responding to your comment or complaint;
We will contact you only when it is necessary or when you give us your permission.
3. SHARING AND DISCLOSING
We will never sell your personal data. We share them with others in the following manners:
3.1 With your consent
Where you have consented, we share your information, including personal data, as described at the time of your consent, such as when you authorize us or a third party to do so.
3.2 Compliance with legislation, complying with legal claims, preventing damage and protecting our rights
Where appropriate, we may notify users of such legal claims unless: (i) such a notice is forbidden by itself, by a court order or by an applicable law, or (ii) we consider that the disclosure would be futile, ineffective, create a risk of injury or bodily injury to an individual or group, or would create or increase the risk of fraud against us or our associates. In cases in which we comply with statutory requirements, without prior notice, we will attempt to notify the user about the claim, once it is completed and when, in good faith, we are not prevented from doing so.
3.3 Service Providers
FIYU uses different services and third-party service providers (e.g. Google, Facebook, Linkedin, etc.) that help us provide FIYU -related services. Some companies that provide us with services can be located outside the European Union. We only allow this if we are satisfied with their level of security in data protection. When you give us your data, keep in mind that it could be uploaded, stored, or processed in a location outside the EEA.
We do not sell your data to anyone and we will never do.
We provide aggregated statistic data and insights that help people and companies understand how people respond to their postings, offers, sites, and other content on and off FIYU.
3.4.1 Metrics partners
We share information about you with companies that aggregate them to provide analytical and metrics reports to us and our associates.
3.4.2 Service sellers and providers
We provide data and content to service sellers and providers that support our business, such as providing technical infrastructure services, analyzing how our products are used, or conducting surveys and other forms of collaboration.
3.4.3 Law enforcement bodies or legal claims
When it is necessary, in order to comply with the legal provisions, we share your data with law enforcement agencies or on the basis of legal claims.
3.5 Business transfers
If FIYU agrees to or is involved in any joining, merger, acquisition, reorganization, sale or bankruptcy procedure, then we may sell, transfer, or divide part or the entirety of our assets, including your data relating to such transaction or attempt of such transactions (e.g. due diligence). We will notify you of this before transferring your personal data and before your personal data is subject to different privacy policies.
3.6 Collective data
We may also share aggregated / collective data (data about our users which we combine so that they no longer recognize or refer individual users) and other anonymous data for regulatory compliance, market analysis, demographic profiling, marketing and advertising, and for other business purposes.
4. OTHER IMPORTANT INFORMATION
4.1 Analysis of your communications
We can review, scan, or analyse your communications on our website or FIYU’s social network sites for fraud prevention, risk assessment, regulatory compliance, product research and development. For example, as part of our preventive efforts, we scan and analyse messages to protect contact data and references to other websites. In some cases, we may scan, review, or analyse messages in order to correct, improve, or extend our offer. We use automated methods where reasonably possible. However, sometimes we will need to manually review some communications, such as fraud-proofing and customer support cases, or to evaluate and improve the functionality of automated tools. We will not review, scan, or analyse your communication to send you third party marketing messages, nor will we sell reviews or analyses of these communications.
These activities are carried out on the basis of our legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting security and improving and ensuring the proper performance of our services.
5. THIRD-PARTY PARTNERS
FIYU may contain links to third-party websites or services, such as third-party integrations or other third-party services ("third-party partners"). FIYU does not own or control these third-party partners and when you interact with them, you may provide data directly to a third-party partner, FIYU or both. These third-party partners will have their own rules for collecting, using and disclosing data. We recommend that you review the privacy policies of other websites you visit.
6. YOUR RIGHTS
For all questions and exercising of rights listed in this section, you can contact us by email at email@example.com Please note that we may ask you to verify your identity before taking any further action based on your request. You have all the rights stipulated by the General Data Protection Regulation, and in particular the right to:
6.1 Rectification of inaccurate or incomplete data
You have the right to request rectification of inaccurate personal data concerning yourself.
6.2 Filing and erasure of data
Generally, we store your personal data to the extent that is necessary for the execution of relations between you and us and in order to honour our legal obligations.
6.3 Submitting of complaints
You have the right to file complaints about data processing activities performed by FIYU before the competent data protection agency - the Personal Data Protection Agency.
We continually implement and update administrative, technical, and physical security measures in order to protect your data from unauthorized access, loss, destruction, or modification. If you know or have reason to believe that your data has been lost, stolen, misused, or otherwise compromised, or in the event of any actual breach or suspicion of unauthorized use of your data, please contact us immediately.
8. CHANGES TO THIS POLICY
9. CONTACT US
What are cookies and tracking technologies?
Cookies are small pieces of data used to store and receive anonymous identifiers and other data about computers, phones, and other devices. Other technologies, including data stored in a web browser or device, device-related identifiers, and other software are used for similar purposes. In this policy, all of these technologies are called "cookies".
Cookies can collect data on the IP address, city and country of the visitors of the website, their age and gender, as well as other data. The introductory provision of the General Data Protection Regulation (30) explicitly prescribes that network identifiers, such as cookies, may be used for profiling individuals and their identification. For this reason, FIYU informs website visitors about the automated logic of processing and the consequences of profiling for individuals.
In order to eliminate any suspicion, FIYU does not aim to identify individuals by using cookies but uses them only for data control purposes. FIYU collects and processes personal data for the purposes of applying for jobs, marketing campaigns, etc. The data is intended for FIYU and its service providers. The data subject may view, access, correct or object to such processing by contacting our data protection officer at the following address: firstname.lastname@example.org.
Cookies help us provide, protect, and improve our products, such as personalizing content, customizing and conducting ads metrics, and enabling a more secure environment. While cookies we use can be periodically modified in accordance with improvements and updates, we use them for the following purposes:
in order for us to remember your data, so you do not have to give it to us again;
to help us understand how people use our services and how we can improve them;
to protect your user account and data;
to help us customize and personalize FIYU, by remembering your preferences and settings;
Data stored by using cookies on our website does not contain personal details that could be used to identify the user.
Using of cookies at www.fiyu.app
Website www.fiyu.app uses the following types of cookies:
Technical cookies – these cookies are necessary to provide you with the service you requested and make our web site operational;
Analytical cookies – these cookies track the website’s visit count to obtain the necessary website performance information and for that purpose we also use a third-party service called Google Analytics;
Functional cookies – these cookies allow our page to recognize you and remember your preferences when you visit the webpage again (for example, the language of the webpage);
Marketing cookies – these cookies collect specific information (information about your visits to our site, the content you’ve watched, the links you’ve been tracking, etc.) so that we can present you the marketing content tailored to your interests. They can be used both on the website itself, on the search networks and through the use of remarketing in Google Analytics/Google Ads, Facebook, LinkedIn.
In addition, we use the Google Analytics Demographics and Interest Reporting tool for publishing content that is in line with your interests and future marketing campaigns, where we can use data from Google’s interest-based advertising or third-party information on Google Analytics (such as age, gender, and interest).
When you use our website, you can also receive third-party cookies. In other words, third parties can collect information through cookies and similar technologies (web beacons).
By using third-party cookies (including Google, Facebook and Linkedin), in collaboration with FIYU, FIYU ads are displayed on websites all over the internet.
In the event that some of your personal data is processed by the implementation of cookies, our processing is based on Article 6, paragraph 1, and/or paragraph f GDPR, that is, the necessity of fulfilling the contract that the subject is the party of or protecting our legitimate interests for the optimal and efficient functioning of the website.
Here is the list of our third-party partners. Note that the list of our third-party partners is potentially due to change according to our business needs and will be updated regularly.
Active Campaign (advertising, analytics, and tracking)
Facebook (advertising, analytics and tracking)
Google analytics/Google tag Manager (advertising, analytics and tracking)
LinkedIn (advertising, analytics and tracking)
Mailchimp (analytics and tracking)
Leadpages (analytics and tracking)
How to disable cookies?
By using our website, you agree to store different types of cookies on your devices. However, in case you want to delete certain cookies and/or prevent them from being stored, below you will find short instructions on how to do it.
You can disable cookies on your computer, but blocking all cookies may have a negative impact on the use of many websites, including this one. The cookie settings can be controlled and configured in your browser. If you want to delete or disable cookies on your computer, you need to update your Internet browser settings.
Because different browsers have different settings, the way you can change the settings is not the same. For that purpose, below is the list of links where you can find more detailed information on how to do it in browsers:
How long do cookies last?
Some are deleted when you close the browser on your website or app. Others stay longer, sometimes forever, and are stored on your device, so they are present when you return.
How can I contact FIYU?
Learn more and contact us on all matters:
via e-mail: email@example.com
via mail: SERENGETI d.o.o., Zadarska 80, 10000 Zagreb, Croatia